There are 3 QUALITIES
that distinguish us from competitors…
There are 3 QUALITIES
Rob Yang, the Director of What The Fone, has many years of experience repairing mobile phones. He started out fixing the basic problems, but quickly realised that there were many underlying problems that most phone shops don’t address. He knew that mainboard repair, water damage repairs and especially the precious memories that come with data recovery would be much more beneficial for people in the long run.
Seeing this gap in the market, he realised that he needed to travel to learn the skills required that will allow him to fix many more problems and save people from wasting old phones by simply buying a new phone.
He received intense and highly skilled training overseas and eventually returned to Australia and opened his own business in Brisbane CBD in early 2018.
We are proud to say that we can fix all types of mobile phones and tablets! We offer two types of parts: Refurbished and Aftermarket.
We refurbish screens on-site, so we can guarantee the best quality for our customers!
3. customer service
We provide the best price and service to customers. We have a No Fix, No Pay policy in that if we can’t fix it, there is no out of pocket expense!
What people say
Hundreds of satisfied customers
Rob is the best person to go to get your phone fixed. He will also tell you why and how it needs to be fixed as well. I have never seen service like this from other phone repair shops. He is the only person that is willing to put aside his own personal time to educate to you about your phone. He makes great recommendations and is always willing to go above and beyond to help me. Thank you Rob
After Apple could not help me due to my water damaged iPhone logic board, I found WhatTheFone through a google search looking for another option as I couldn’t afford to buy another phone. I was pleasantly surprised by Rob’s fantastic service and his great low prices. Fast, efficient service with a smile is what I found with WhatTheFone. Thank you so much Rob, you have saved me so much money and I truly appreciate your hard work. If you are needing an iPhone repair, don’t go any further than WhatTheFone!
Great repair service. He was very helpful and friendly. I was considering upgrading my phone due to poor battery life and cracked screen. He replaced the screen and battery. My phone now works perfectly. I will definitely recommend to others.
Website was 100% in line with what these guys offer. Friendly, professional, timely service. I was able to have my phone screen replaced during my lunch break and Rob was very helpful with other services. Would definitely recommend!